Return Policy
Return Policy
If you would like to return an item, please notify us within 14 days from your order date to [email protected] or call us on 800-82 and state the order number and product you would like to return with the reason for return. If eligible, we will process a credit to your Modern Vet account which you can use against any of our services at your nearest Modern Vet clinic. The credit will not reflect in your online shop account.
Please note that we are unable to accept returns for:
- Prescription medication
- Open food items
- Items purchased on sale
- Frozen/Chilled items
- Items damaged due to misuse.
